GOLD / ZAR R — / g 24CT · LIVE --:--

Cape Town

capetown@goldfin.co.za
021 418 2617
078 893 0668

Sandton

info@goldfin.co.za
011 883 9972/3
078 926 6930

Durban

durban@goldfin.co.za
031 202 4717
078 803 4751
FAQs2026-02-20T10:31:03+02:00

FAQs

Below are some of the most frequently asked questions.

Why has Gold & Finance been trusted since 1992?2026-08-05T11:19:37+02:00

For more than 34 years, Gold & Finance has built its reputation on integrity, transparency and professional expertise. Having served over 83,000 clients, we remain committed to providing accurate jewellery valuations, fair market-related offers and exceptional customer service.

Our internationally GIA-qualified jewellery professionals ensure every client receives honest advice, transparent valuations and the confidence to make an informed decision, with absolutely no pressure to sell.

Where are your branches?2026-08-05T11:18:55+02:00

Gold & Finance has professional offices in:

  • Cape Town
  • Sandton
  • Durban

We proudly assist clients throughout the Western Cape, Gauteng, KwaZulu-Natal and across South Africa.

Is my consultation confidential?2026-08-05T11:17:58+02:00

Absolutely.

Every consultation takes place in our professional, comfortable and discreet office environment. Your privacy, security and peace of mind are always respected.

Why might my jewellery be worth more than its gold value?2026-08-05T11:17:19+02:00

Gold is only one part of the valuation.

We also consider:

  • Diamonds
  • Gemstones
  • Brand
  • Design
  • Craftsmanship
  • Rarity
  • Collectability
  • Antique value
  • Current resale demand

This comprehensive approach often results in a higher valuation than simply assessing the gold content.

Can I sell inherited or estate jewellery?2026-08-05T11:14:07+02:00

Yes.

We regularly assist clients with inherited jewellery, deceased estate jewellery, antique jewellery and vintage jewellery. Our experienced jewellery professionals carefully assess each piece to determine its fair market value.

Do I need an appointment?2026-08-05T11:11:56+02:00

Appointments are recommended for a personalised consultation, although walk-in clients are welcome at our Cape Town, Sandton and Durban branches, subject to availability.

What documents do I need?2026-08-05T11:10:36+02:00

You’ll need:

  • A valid South African ID, passport or driver’s licence
  • Proof of residence where required
  • Your banking details for EFT payment

Our team will guide you through the FICA process.

How long does a valuation take?2026-08-05T11:06:31+02:00

Most jewellery valuations are completed within 15 to 30 minutes, depending on the number of items and the complexity of the assessment.

What items do you buy?2026-08-05T11:00:54+02:00

Gold & Finance purchases a wide range of valuables, including:

  • Gold jewellery
  • Diamond jewellery
  • Engagement rings
  • Luxury watches
  • Rolex and other Swiss watches
  • Krugerrands
  • Gold coins
  • Investment gold
  • Estate jewellery
  • Antique jewellery
  • Vintage jewellery
  • Designer jewellery
  • Platinum jewellery
  • Palladium jewellery

Every item is professionally assessed to determine its complete market value.

Who is Gold & Finance?2025-11-18T18:08:49+02:00

Gold & Finance is South Africa’s most trusted jewellery buyer and gold broker. Since 1992, we’ve been helping clients sell their unwanted gold, jewellery, diamonds, and luxury items in a safe, discreet, and professional way.

Do you buy broken or old jewellery?2026-08-05T11:15:12+02:00

Yes.

We purchase broken chains, damaged rings, single earrings, scrap gold, unwanted jewellery and incomplete pieces, as well as valuable diamond jewellery, luxury watches, Krugerrands and gold coins.

How do you value jewellery?2026-08-05T11:03:55+02:00

Every valuation is completed by experienced jewellery professionals in your presence using a transparent process.

We assess:

  • Gold purity and weight
  • Diamond quality
  • Gemstones
  • Craftsmanship
  • Design
  • Brand
  • Antique or vintage significance
  • Collectability
  • Overall resale demand

Because we assess the complete piece of jewellery, some items may be worth more than their gold content alone.

Do you offer free valuations?2026-08-05T11:04:54+02:00

Yes. Every valuation is completely free, confidential and comes with no obligation to sell.

Our role is to provide honest advice, explain how your jewellery is valued and give you a fair market-related offer so you can make an informed decision.

How quickly do I get paid?2026-08-05T11:07:43+02:00

Once you accept our offer and the required FICA documentation has been completed, payment is made immediately by secure EFT.

How do I know I’m getting a fair price?2025-11-18T18:09:21+02:00

We base our offers on the live international gold price and current market value of diamonds and luxury items. Gold & Finance is known for paying the best prices in South Africa — our clients choose us for honesty, transparency, and value.

Do you work with estates, dealers, or bulk sellers?2025-11-18T18:09:26+02:00

Absolutely. We regularly assist attorneys, executors, and private sellers with large or estate collections, and we offer competitive bulk pricing.

Do I need to bring anything with me?2025-11-18T18:09:32+02:00

Yes, please bring a valid South African ID or passport as well as proof of address (Not older than 3 months). This is required by law for all precious metal transactions.

What types of items can Gold & Finance buy beyond standard gold jewellery?2025-11-18T18:09:38+02:00

Gold & Finance doesn’t just buy gold rings and chains. We also purchase diamonds, platinum, silver, luxury watches, coins, and gold investment bars — giving you one trusted place to sell your valuables safely and confidently.

Can I sell gold if it’s damaged, mixed carats, or part of an estate collection?2025-11-18T18:09:45+02:00

Yes — absolutely. Even if your gold is broken, tangled, or part of a mixed estate, it still holds melt value. Gold & Finance experts assess each item accurately and offer fair, market-linked prices for every piece.

How exactly is the gold purity and weight tested on-site, and what equipment is used?2025-11-18T18:09:53+02:00

We test your gold right in front of you, using calibrated, professional-grade testing equipment. This ensures the weight, purity, and value are measured precisely — with full transparency at every step.

What steps does Gold & Finance follow from arrival to payment — what should I expect from the process?2025-11-18T18:10:02+02:00

When you arrive, our appraisers guide you through the process: inspection, testing, valuation, and instant EFT payment. It’s efficient, transparent, and usually takes under 20 minutes from start to finish.

What payment methods are available and how long does the EFT take to reflect?2025-11-18T18:10:08+02:00

Gold & Finance pays via secure electronic transfer (EFT), usually within minutes depending on your bank. No waiting days for clearance — we value your time as much as your gold.

Where are the Gold & Finance offices and how can clients outside major cities safely sell via courier?2025-11-18T18:10:15+02:00

You’ll find Gold & Finance offices in Cape Town, Sandton, Johannesburg and Umhlanga, Durban, all private and secure. Clients outside these cities can sell easily using our insured, door-to-door courier service.

What documents or certifications help improve the value of diamonds, branded jewellery or investment items?2025-11-18T18:10:22+02:00

If you have GIA certificates, watch papers, or receipts, bring them along. They help verify authenticity and can increase your offer, especially for diamond rings or branded pieces.

Are there any tips to maximise my payout when selling gold, coins or gold investments bars?2025-11-18T18:10:28+02:00

Yes — keep items clean, include original packaging or certificates, and monitor the daily gold price. Selling during strong market periods can boost your return significantly.

How does Gold & Finance ensure security, confidentiality, and professional service compared to informal buyers?2025-11-18T18:10:34+02:00

Every Gold & Finance transaction happens in a secure, private office — never in open areas or online chats. All testing and payments are handled face-to-face, ensuring your privacy and safety.

Why do thousands of South Africans choose Gold & Finance?2026-08-05T10:58:16+02:00

Since 1992, Gold & Finance has helped more than 83,000 clients sell gold jewellery, diamond jewellery, luxury watches, Krugerrands, gold coins and investment gold. Our experienced jewellery professionals provide transparent valuations, fair market-related offers and immediate EFT payment in a professional, comfortable and discreet office environment, with absolutely no pressure or obligation to sell.

Best Prices Paid For Your Luxury Items

Immediate or Same Day Payment

Trusted by more than 83,000 clients since 1992.
We have offices in Cape TownSandton | Durban

Office hours Mon-Fri 8:30am – 4pm.

Find Out What Your Jewellery
Is Truly Worth

Quick, Secure and Obligation Free
IMMEDIATE PAYMENT
Click or drag an image to upload

By submitting my data I agree to be contacted