FAQs
Below are some of the most frequently asked questions.
For more than 34 years, Gold & Finance has built its reputation on integrity, transparency and professional expertise. Having served over 83,000 clients, we remain committed to providing accurate jewellery valuations, fair market-related offers and exceptional customer service.
Our internationally GIA-qualified jewellery professionals ensure every client receives honest advice, transparent valuations and the confidence to make an informed decision, with absolutely no pressure to sell.
Gold & Finance has professional offices in:
- Cape Town
- Sandton
- Durban
We proudly assist clients throughout the Western Cape, Gauteng, KwaZulu-Natal and across South Africa.
Absolutely.
Every consultation takes place in our professional, comfortable and discreet office environment. Your privacy, security and peace of mind are always respected.
Gold is only one part of the valuation.
We also consider:
- Diamonds
- Gemstones
- Brand
- Design
- Craftsmanship
- Rarity
- Collectability
- Antique value
- Current resale demand
This comprehensive approach often results in a higher valuation than simply assessing the gold content.
Yes.
We regularly assist clients with inherited jewellery, deceased estate jewellery, antique jewellery and vintage jewellery. Our experienced jewellery professionals carefully assess each piece to determine its fair market value.
Appointments are recommended for a personalised consultation, although walk-in clients are welcome at our Cape Town, Sandton and Durban branches, subject to availability.
You’ll need:
- A valid South African ID, passport or driver’s licence
- Proof of residence where required
- Your banking details for EFT payment
Our team will guide you through the FICA process.
Most jewellery valuations are completed within 15 to 30 minutes, depending on the number of items and the complexity of the assessment.
Gold & Finance purchases a wide range of valuables, including:
- Gold jewellery
- Diamond jewellery
- Engagement rings
- Luxury watches
- Rolex and other Swiss watches
- Krugerrands
- Gold coins
- Investment gold
- Estate jewellery
- Antique jewellery
- Vintage jewellery
- Designer jewellery
- Platinum jewellery
- Palladium jewellery
Every item is professionally assessed to determine its complete market value.
Gold & Finance is South Africa’s most trusted jewellery buyer and gold broker. Since 1992, we’ve been helping clients sell their unwanted gold, jewellery, diamonds, and luxury items in a safe, discreet, and professional way.
Yes.
We purchase broken chains, damaged rings, single earrings, scrap gold, unwanted jewellery and incomplete pieces, as well as valuable diamond jewellery, luxury watches, Krugerrands and gold coins.
Every valuation is completed by experienced jewellery professionals in your presence using a transparent process.
We assess:
- Gold purity and weight
- Diamond quality
- Gemstones
- Craftsmanship
- Design
- Brand
- Antique or vintage significance
- Collectability
- Overall resale demand
Because we assess the complete piece of jewellery, some items may be worth more than their gold content alone.
Yes. Every valuation is completely free, confidential and comes with no obligation to sell.
Our role is to provide honest advice, explain how your jewellery is valued and give you a fair market-related offer so you can make an informed decision.
Once you accept our offer and the required FICA documentation has been completed, payment is made immediately by secure EFT.
We base our offers on the live international gold price and current market value of diamonds and luxury items. Gold & Finance is known for paying the best prices in South Africa — our clients choose us for honesty, transparency, and value.
Absolutely. We regularly assist attorneys, executors, and private sellers with large or estate collections, and we offer competitive bulk pricing.
Yes, please bring a valid South African ID or passport as well as proof of address (Not older than 3 months). This is required by law for all precious metal transactions.
Gold & Finance doesn’t just buy gold rings and chains. We also purchase diamonds, platinum, silver, luxury watches, coins, and gold investment bars — giving you one trusted place to sell your valuables safely and confidently.
Yes — absolutely. Even if your gold is broken, tangled, or part of a mixed estate, it still holds melt value. Gold & Finance experts assess each item accurately and offer fair, market-linked prices for every piece.
We test your gold right in front of you, using calibrated, professional-grade testing equipment. This ensures the weight, purity, and value are measured precisely — with full transparency at every step.
When you arrive, our appraisers guide you through the process: inspection, testing, valuation, and instant EFT payment. It’s efficient, transparent, and usually takes under 20 minutes from start to finish.
Gold & Finance pays via secure electronic transfer (EFT), usually within minutes depending on your bank. No waiting days for clearance — we value your time as much as your gold.
You’ll find Gold & Finance offices in Cape Town, Sandton, Johannesburg and Umhlanga, Durban, all private and secure. Clients outside these cities can sell easily using our insured, door-to-door courier service.
If you have GIA certificates, watch papers, or receipts, bring them along. They help verify authenticity and can increase your offer, especially for diamond rings or branded pieces.
Yes — keep items clean, include original packaging or certificates, and monitor the daily gold price. Selling during strong market periods can boost your return significantly.
Every Gold & Finance transaction happens in a secure, private office — never in open areas or online chats. All testing and payments are handled face-to-face, ensuring your privacy and safety.
Since 1992, Gold & Finance has helped more than 83,000 clients sell gold jewellery, diamond jewellery, luxury watches, Krugerrands, gold coins and investment gold. Our experienced jewellery professionals provide transparent valuations, fair market-related offers and immediate EFT payment in a professional, comfortable and discreet office environment, with absolutely no pressure or obligation to sell.

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