FAQs
Below are some of the most frequently asked questions.
Gold & Finance is South Africa’s most trusted jewellery buyer and gold broker. Since 1992, we’ve been helping clients sell their unwanted gold, jewellery, diamonds, and luxury items in a safe, discreet, and professional way.
Yes. Your jewellery doesn’t have to be in perfect condition — we buy gold, platinum, and diamonds regardless of whether they’re broken, scratched, or out of style.
Our experienced appraisers use specialist equipment to test the purity of your gold and the authenticity of diamonds or watches. We then calculate your offer based on the international gold price and market demand.
Yes, our valuations are completely free and without obligation. You’re welcome to walk away if you’re not ready to sell.
Once you accept our offer, we pay you using immediate or same day payment by secure EFT.
We base our offers on the live international gold price and current market value of diamonds and luxury items. Gold & Finance is known for paying the best prices in South Africa — our clients choose us for honesty, transparency, and value.
Absolutely. We regularly assist attorneys, executors, and private sellers with large or estate collections, and we offer competitive bulk pricing.
Yes, please bring a valid South African ID or passport as well as proof of address (Not older than 3 months). This is required by law for all precious metal transactions.
Gold & Finance doesn’t just buy gold rings and chains. We also purchase diamonds, platinum, silver, luxury watches, coins, and gold investment bars — giving you one trusted place to sell your valuables safely and confidently.
Yes — absolutely. Even if your gold is broken, tangled, or part of a mixed estate, it still holds melt value. Gold & Finance experts assess each item accurately and offer fair, market-linked prices for every piece.
We test your gold right in front of you, using calibrated, professional-grade testing equipment. This ensures the weight, purity, and value are measured precisely — with full transparency at every step.
When you arrive, our appraisers guide you through the process: inspection, testing, valuation, and instant EFT payment. It’s efficient, transparent, and usually takes under 20 minutes from start to finish.
Gold & Finance pays via secure electronic transfer (EFT), usually within minutes depending on your bank. No waiting days for clearance — we value your time as much as your gold.
You’ll find Gold & Finance offices in Cape Town, Sandton, Johannesburg and Umhlanga, Durban, all private and secure. Clients outside these cities can sell easily using our insured, door-to-door courier service.
If you have GIA certificates, watch papers, or receipts, bring them along. They help verify authenticity and can increase your offer, especially for diamond rings or branded pieces.
Yes — keep items clean, include original packaging or certificates, and monitor the daily gold price. Selling during strong market periods can boost your return significantly.
Every Gold & Finance transaction happens in a secure, private office — never in open areas or online chats. All testing and payments are handled face-to-face, ensuring your privacy and safety.
Gold & Finance’s credibility comes from experience, transparency, and consistent client trust. With over 33 years in business, we’ve built long-standing relationships based on integrity, professionalism, and fair value.






